If a Regintric product isn't right for you, you may return it within 30 days of delivery. This policy explains the conditions, process and refund timelines.
Return window and condition
- Returns must be requested within 30 days of the delivery date.
- Items must be unused, in original condition, with all packaging and included accessories.
- Products showing wear, damage or missing components may receive a partial refund.
How to start a return
- Email Return@regintric.com with your order number and the reason for the return.
- We reply with return instructions and a return address the same business day.
- Ship the item back using a tracked service and keep your receipt.
Refunds
Once the returned item arrives and passes inspection, we issue a refund to your original payment method within 5–7 business days. Your bank may take a few additional days to post the credit. Original shipping charges are refunded only when the return is due to a damaged or incorrect item.
Damaged or incorrect items
Contact Support@regintric.com within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund, including return shipping, at no cost to you.
Exchanges
We process exchanges as a return plus a new order so you receive the replacement as quickly as possible.
Contact
Return@regintric.com · (888) 657-7001 · REGINTRIC LLC, 117 W 20th St, Kansas City, MO 64108-1909